Haelo is managed by a Chief Executive and Managing Director, who are supported by four Associate Directors that lead Haelo’s functions. Our functions work collaboratively using matrix working to deliver Haelo’s programmes. Haelo’s functions are:
Our team are experts in the design and delivery of change programmes. There are many different ways of delivering improvement programmes but we believe that by focusing on a small number and becoming highly skilled in their delivery, we can offer more to our partners.
Learn more about our programmes work.
At Haelo, our communications function is made up of four teams:
- Digital communications
- Knowledge management
The teams work closely together and with other Haelo functions across all programmes to capture how improvements are achieved, they then package this knowledge into re-usable formats for wider sharing.
Learn more about our communications work.
Measurement and Innovation
Haelo’s measurement team ensures all improvement programmes use data to understand variation and measure the impact of interventions to see if they make an improvement.
We specialise in designing bespoke measurement systems, interactive dashboards and providing expert coaching which enables teams to understand whether they are improving, and to use their data to guide their improvement work.
Learn more about our measurement work.
Haelo’s innovation team leads on the design, development and testing of new products and programmes. We have a specific interest in the innovative use of film and media to help us deliver improvement programmes. Working with partners, we deliver 90 day innovation cycles that explore and test ideas to problems that seem intractable and need radical solutions.
Learn more about our innovation work.
Science and Capability
Improvement is something that we can all be involved in, with any kind of knowledge base. Improvement science lets us take change further and faster, with a way of understanding and packaging what we’ve done for others to repeat and scale-up our success. To do this, Haelo delivers external capability building development programmes in its IS4 series to help people learn, apply and develop these skills.
We use skills in systems thinking, measurement and variation, articulating and refining improvement theory and understanding the human dimensions of change. Central to this aspect of science is ensuring that we contribute to the body of knowledge about the theory of improvement and documenting improvements in particular clinical areas through publication. This is achieved through integrating evaluation in our programmes of work and consistently synthesising, managing and disseminating the knowledge gained – whether it be through academic papers, blog posts, film or posters.
Learn more about our science and capability work.
Underpinning all Haelo’s functions and programmes, Operations have day to day operational responsibility for Haelo’s work, providing operational support to Haelo’s Senior Team, programme managers and staff for finance, HR, contract management and facilities management. We are passionate about our work to help streamline and transform operational services and deliver first class professional support.