What is Haelo?

Haelo is an innovation and improvement science centre with expertise in digital connectivity and capability building. We utilise these expertise to bring about positive change through improvement science and quality improvement methodologies.

We work collaboratively to deliver large scale improvement programmes and work with a range of organisations on a consultancy basis. Find out how we deliver our work across improvement programmesdigital & innovation and measurement and capability below.

What we do


Our team are experts in the design and delivery of change programmes. There are many different ways of delivering improvement programmes but we believe that by focusing on a small number and becoming highly skilled in their delivery, we can offer more. Haelo are contracted to deliver commissioned pieces of bespoke improvement work. Having previously worked with NHS Foundation Trusts, Clinical Commissioning Groups, Academic Health Science Networks and Local Authorities, we have a wealth of knowledge and experience.

Learn more about the work we’ve delivered or get in touch with the team.


At Haelo, our digital team is made up of Communications, Events and Film who work collaboratively with the whole organisation and across all programmes.

With wide ranging expertise including large and small scale events, graphic design and social media, the digital team capture how improvements are achieved, they then disseminate this knowledge into re-usable formats for wider sharing.

Learn more about our digital work.


Haelo’s innovation team leads on the design, development and testing of new products and programmes. We have a specific interest in the innovative use of film and media to help us deliver improvement programmes. Working with partners, we deliver 90 day innovation cycles that explore and test ideas to problems that seem intractable and need radical solutions.

Learn more about our innovation work.

Measurement and Capability

Haelo’s measurement team ensures all improvement programmes use data to understand variation and measure the impact of interventions to see if they make an improvement. We specialise in designing bespoke measurement systems, interactive dashboards and providing expert coaching which enables teams to understand whether they are improving, and to use their data to guide their improvement work.

Learn more about our measurement work.

Improvement science lets us take change further and faster. Haelo delivers external capability building development programmes in its IS4 series to help people learn, apply and develop these skills. This is achieved through integrating evaluation in our programmes of work and consistently synthesising, managing and disseminating the knowledge gained – whether it be through academic papers, blog posts, film or posters.

Learn more about our capability work.


Underpinning all Haelo’s functions and programmes, Operations have day to day operational responsibility for Haelo’s work, providing support to Haelo’s Senior Team, programme managers and staff for finance, HR, contract management and facilities management. We are passionate about our work to help streamline and transform operational services and deliver first class professional support.

Haelo film workshop
Human Factors Conference

Interested in working with us?

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