If you've ever worked in health care I'm sure you can agree, it's easy to become focused on the problems and the numbers rather than the person. There's something we can all take away from Liz and Mike's story to remind us what's really at the heart of our health care systems.
Haelo works with leaders to explore how we can use the framework to improve safety across whole systems. Abigail Harrison, Director of Innovation blogs her belief that the ‘Measurement and Monitoring of Safety’ framework has something significant to offer us to improve safety.
Let's talk about failing. Evaluation Station | Episode 2
Haelo's Director of Improvement, Katharine Goldthorpe, shares ten lessons following a decade in improvement