Our love for improvement

Haelo is an innovation and improvement science centre with expertise in digital connectivity and capability building. We utilise these expertise to bring about positive change through improvement science and quality improvement methodologies.

Our mission


Haelo’s mission is to positively influence the delivery of high quality public services, restore hope and become a powerful agent for change by adding to the growing knowledge of how improvement works in theory and in practice.

Haelo supports its key strategic partners: Salford Clinical Commissioning Group, Salford City Council, the University of Salford and Salford Royal NHS Foundation Trust, to improve health and care services delivered to Salford, regionally, nationally and internationally.

Our origins

Haelo began trading on the 1st April 2013 as a hosted within Salford Royal NHS Foundation Trust with its own board of directors and financial accounts, assimilating a number of legacy contracts into its operations. Since then, we have developed a reputation nationally and internationally in the fields of innovation and improvement science.

Today, Haelo operates and works with a number of key strategic partners from across the city of Salford. We employ a team of around 50 staff, meet with our board bimonthly to review our programmes and are advised by an International Advisory Board, a network of global experts who advise on our strategic direction and provide ongoing commissioned support.

Our partnerships

Haelo is a public sector organisation and a proud member of the NHS family. We have always been passionate about having a real impact on the lives of the people in the health economy, with core values based in pursuing lasting social outcomes. We bring people together, with aligned goals and enable them to share knowledge and develop ideas into powerful tools that lead to large scale improvement.

These partners represent the entire spectrum of the local health economy and we take input and ideas from sources that range from a single GP to some of the largest NHS trusts in the country. Through this process we aim to undertake programmes that not only improve the quality of healthcare, but also build the capability among our partners to help them continue and propagate this culture of improvement.

We inspire others to improve the quality of health and social care and to share our successes through the use of innovative media and communications tools.

Our team members

Meet our fantastic Haelo team!

Contact us

If you want to know more, then get in touch