At Haelo, our Digital function is made up of four teams:

  • Digital communications
  • Events
  • Film
  • Knowledge

The teams work closely together with other Haelo functions to capture the knowledge of how our improvement work, and then package this knowledge into re-usable formats for wider sharing.

Our particular strengths are in knowledge capture and transfer through film and digital media, and the development of summaries and products from critical knowledge and processes. We also work with academic partners to explore the mechanisms of improvement through research, publications, education and demonstration programmes.

Our most recognisable work includes the classic Patient Safety Briefing and Children & Young Peoples Patient Safety Briefing, Brenda’s Story, Living Well with Dementia, Flood, Sweat & Tears and Friday Night Lights



One of Haelo’s core areas of expertise is in communications. We use digital communications to capture, manage and share knowledge about how we make improvement happen. This includes using innovative social media, film and digital platforms to underpin and deliver our improvement programmes.

Haelo’s communications team work across all programmes of work, supporting at events through live blogging and sharing what’s happening across social media; developing bespoke web platforms to support teams in their improvement work, and helping choose the best methods of sharing our work.

We are also commissioned to deliver external communication pieces. Please get in touch with the team to discuss your requirements.


Combining digital communications with our events to improve how we deliver our work


Film plays a central role to all Haelo’s improvement work. We have a particular strength in knowledge capture and transfer through film and we also use film to share the need for improvement and telling patient stories to ensure all sides of the improvement journey are heard.

Haelo provides film and multimedia expertise for partners to deliver bespoke films and multimedia products that support innovation and improvement.

Get in touch with the team today to discuss your film project.


We use film in our collaboratives to ensure knowledge is captured and the energy is maintained throughout the programme

The passion for using film doesn’t just sit with out film unit, we provide all Haelo staff and teams in our capability building programmes with the opportunity to learn new skills and put their ideas into action through using film.

We also use film to improve the way healthcare is delivered. Working in partnership with health and social care organisations, we have used film to deliver real innovation to the nature of the conversation between patients and staff around safety with the Patient Safety Briefing as seen below.

Take a look at our film library.