Communications

At Haelo, our communications function is made up of four teams:

  • Digital communications
  • Events
  • Film
  • Knowledge

The teams work closely together with other Haelo functions to capture the knowledge of how our improvement work, and then package this knowledge into re-usable formats for wider sharing.

We have worked with partners to develop a series of Patient Safety Briefings, which are helping to change the conversation around safety between patients and healthcare staff. Find out more about Haelo’s work here.

Our particular strengths are in knowledge capture and transfer through film and digital media, and the development of summaries and products from critical knowledge and processes. We also work with academic partners to explore the mechanisms of improvement through research, publications, education and demonstration programmes.


communications
communications

Digital communications

One of Haelo’s core areas of expertise is in communications. We use digital communications to capture, manage and share knowledge about how we make improvement happen. This includes using innovative social media, film and digital platforms to underpin and deliver our improvement programmes.

Haelo’s communications team work across all programmes of work, supporting at events through live blogging and sharing what’s happening across social media; developing bespoke web platforms to support teams in their improvement work, and helping choose the best methods of sharing our work.

Communications

Combining digital communications with our events to improve how we deliver our work


Events

From learning sessions, workshops and summits to our annual Haelo Hosts conference which brings world leading innovation and inspirational speakers to Salford, we want all Haelo events to be delivered to an excellent standard, leaving delegates inspired.

We want Haelo events to be an experience so when you take part in a Haelo event you should leave feeling challenged and invigorated. We also use improvement methodology to make sure we learn how we can improve and develop our events in the future.

Knowledge

Haelo works with teams and programmes to capture how improvements are achieved and then packages this knowledge into re-usable formats for wider sharing. Our particular strengths are in knowledge capture and transfer through film and digital media, and the development of summaries and products from critical knowledge and processes.

We also work with academic partners to explore the mechanisms of improvement through research, publications, education and demonstration programmes. We will then understand the best way to package and share this work for easy replication.


Film

Film plays a central role to all Haelo’s improvement work. We have a particular strength in knowledge capture and transfer through film and we also use film to share the need for improvement and telling patient stories to ensure all sides of the improvement journey are heard.

Haelo provides film and multimedia expertise for partners to deliver bespoke films and multimedia products that support innovation and improvement. We are encouraging others to do this too through the annual Haelo Film Festival, which launched in 2015 with entries from across health and social care in the UK and beyond.

film

We use film in our collaboratives to ensure knowledge is captured and the energy is maintained throughout the programme

The passion for using film doesn’t just sit with out film unit, we provide all Haelo staff and teams in our capability building programmes with the opportunity to learn new skills and put their ideas into action through using film.

We also use film to improve the way healthcare is delivered. Working in partnership with health and social care organisations, we have used film to deliver real innovation to the nature of the conversation between patients and staff around safety with the Patient Safety Briefing as seen below. Additionally, we recently supported on the development of the Children’s and Young People Safety Briefing.