This Week: Edition 106


It’s been a very productive week here at Haelo HQ! Becky White, Communications Assistant, tells us what’s got the team chatting in a jam packed This Week…

New Starters

We would like to extend a warm welcome to our new starters, Senior Improvement Advisor Bob Diepeveen (pictured right) and Physiotherapist Gaby Ford.

Bob Diepeveen Staff PhotoBob says: I’ve just joined the team at Haelo as Senior Improvement Advisor, I’ve worked in health care improvement for over 5 years in both the Netherlands and New Zealand. I’ve helped a range of healthcare organisations in their improvement journey. With my background in lean, Industrial Engineering, Operations Management and Logistics I can support staff to improve their services. I’ve helped teams and organisations to improve their efficiency and patient safety in a sustaining way, worked on new innovative ways to improve their services throughout the community and build improvement skills and improvement culture through teaching and coaching. All to make sure that everybody receives the best possible care.

I’m looking forward to collaborate with health care professionals to improve their services and the care they provide. Specifically in the Safer Salford Programme which will grow Salford to be the safest health and social care system in the UK by 2022.

Gaby said: Hi I am really looking forward to my 12 month secondment hosted by Haelo.  I have been working clinically as a Physiotherapist since I qualified 16 years ago and felt it was time for a change!  My task for the next 12 months is to try to learn as much as I can about improvement science and implement patient self referral into musculoskeletal physiotherapy for the residents of Salford.

Dementia United at Expo16NHSdgmcx7t6

This week saw the Innovation Expo 2016 at Manchester Central showcasing of the best of health and social care in England and from around the world. Dementia United were present at the Expo.

Our Chief Executive Professor Maxine Power was joined by Ann Johnson and George McNamara, Programme Director, Integrated Care & Head of Policy & Public Affairs for Alzheimers Society speaking at Devolution and Dementia: opportunities to transform care. Read all the tweets from the Expo using #Expo16NHS and follow @DementiaUnited on Twitter.

The birth of MaSCOE

This week saw the birth of MaSCOE (Medway and Swale Centre of Excellence). The improvement event saw MaSCOE reviewing their aim, drawing up a 5 Year Forward Thinking strategy and a data session with our very own Senior Improvement Advisor Kurt Bramfitt. Watch this space for the official launch of MaSCOE coming soon!

Lights, Camera, Improvement!

Have you ever made a film? If not, why not? In our latest blog, Haelo’s film team Ste Miller and Tom Harvey make the case for film as a unique way to tell your story: Why should I make a film.

lights-2-jpegLights, Camera, Improvement! Digital media has revolutionised the way we live our lives, empowering citizens and providing opportunities for gaining new information from a vast array of sources within minutes. Libraries have been replaced by online search engines and letters replaced by email. The speed of information transfer has accelerated beyond recognition. Despite this, in our improvement work we continue to seek to manage knowledge in a somewhat traditional way, with written reports, leaflets and posters. In this learning lab we will bid a fond farewell to the ‘how to guide’ and look at how film and digital media can be used to harvest, manage and share knowledge about improvement.

The session will be led by Haelo’s film team, who work across all Haelo’s functions to ensure film is at the heart of its work. The Haelo team uses film to set the scene for improvement, capturing patient stories that get to the very heart of the improvements we’re trying to make.

Book your place on Lights, Camera, Improvement now to avoid disappointment!

Haelo Film Festival

There are only 6 days left to enter the Haelo Film Festival – celebrating excellence in public sector films! We have entries in every category however we always want more so please enter if you have been involved in a public sector film. Criteria and categories can be found here or if you have any further queries, please email

We also have tickets to the Haelo Film Festival available which will be on Thursday 10th November at The Lowry at the end of the first day of Haelo Hosts. Attendees will enjoy an intimate drinks reception presenting the perfect opportunity for networking before taking their seats for a stunning two course meal with beautiful panoramic views of the Quays at Media City and the Manchester skyline. Read more here or watch our promo film below:

Focus on Festival of LearningFOL-Featured-Image

The countdown continues to our annual conference Haelo Hosts with fantastic supporting workshops in our Festival of Learning!

Science of Improvement Masterclass

Are you committed to going the extra mile? Do you work in a system that you want to improve? Have you tried to improve and became frustrated by the pace of change?

This one-day programme gives a comprehensive overview of the science of improvement and provides detailed insight in to its application, including examples from right here in Salford.

This unique opportunity will develop your knowledge of improvement science; enabling you to apply improvement techniques to change the way you work and improve outcomes for patients. The day is designed primarily for Doctors with an interest or role in quality improvement, but the content will be of interest and applicable for anyone involved in improving health and care. Read our Senior Improvement Advisor Kurt Bramfitt teaser blog to see what is in store for attendees, visit the event page here or book tickets directly here.

‘Outstanding’ NAAS Workshop

Want to know why Salford Royal’s NAAS system was singled out by the CQC as an area of ‘outstanding practice’?

Part the Haelo Festival of Learning, the Nursing Assessment and Accreditation System (or NAAS for short) ensures patients are kept safe and get the personal care they need, whilst providing staff and board members with a high level of clinical performance and transparency. Watch the promotional film below and book your place today!

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