This Month: January


Welcome to the first This Month of 2017! Becky White from the Communications team tells us what’s got the team talking in January…

2016 Haelo Highlights

As we enter 2017, we take a look back over our 2016 highlights. To say it was a busy year would be an understatement, it’s certainly been a year to remember! New additions to our fabulous team, celebrating our third birthday and many of our programmes and functions reached great milestones. Read all about it!

Improvers of the Month!

To celebrate the fantastic work of IS4 teams who went above and beyond in their improvement journey, we caught up with the CMFT Rheumatology team following their improvement project. The CMFT Rheumatology team were members of Improvement Science for Academics (IS4Ac) cohort, led in partnership with MAHSC. Read their story here.

Learning from the Design, Development and Implementation of the Medication Safety Thermometer

Paryaneh Rostami, PhD Research Student here at Haelo has recently had her paper Learning from the Design, Development and Implementation of the Medication Safety Thermometer published in the International Journal for Quality in Healthcare. The online version is now available and the paper edition will be published in the next quarter.

Approximately 10% of patients are harmed by healthcare, and of this harm 15% is thought to be medication related. Despite this, the Medication Safety Thermometer is the only measurement that aids medication safety measurement with a national focus. The measurement of medication errors is complex, requiring many steps. This article explores how the tool was designed, developed and implemented facilitated by a large multi-disciplinary team, using improvement science methods and feedback from users.  There have been over 230 000 patients surveyed in over 100 NHS organisations using 16 different versions and many sub-versions – highlighting the complexities faced.

Paryaneh said “It is exciting to share the story of the Medication Safety Thermometer with an international audience and hopefully the article will help healthcare organisations realise that medication safety is a big problem that must be measured in order to improve, and to help them implement similar innovations to aid improve medication safety! Thank you to everyone who contributed!”

A Taste of Porridge

Haelo’s Project Assistant, Ben Morris, talks us through his visit to Wormwood Scrubs as part of the Live, Love, Do collaborative undertaken by Barnet, Enfield & Haringey NHS Mental Health Trust.

PrisonIn late December, I spent two days visiting various teams from Barnet, Enfield & Haringey NHS Mental Health Trust (BEH), who are taking part in an improvement collaborative following an initial learning session.

The BEH collaborative has three main outcomes which are to provide better quality care, ensure staff are happy and maintaining affordable costs within the organisation. These outcomes can be achieved through reducing harm, increasing staff & patient experience, increasing workforce and reducing costs.  Read his guest blog here.

go2physio – New Pilot Physio Scheme

go2pysioHaelo, in partnership with Salford Royal, is piloting a new scheme that allows patients to self-refer for physio as a result of musculoskeletal complaints without having to go to their GP.

Nationally, up to 30% of GP consultations are taken up with patients who need referral to a physiotherapist for pain that affects the muscles, ligaments and tendons, and bones. In an effort to empower patients to make their own choices about their care, and to reduce the amount of time GPs spend with MSK patents, this collaborative project – funded by Salford CCG, supported by Haelo – will see patients being able to contact the physio service directly to make an appointment.

This new route in to the service is called go2physio. Read all about it here.

Check In Open for Human Factors Conference 2017

Date: 22-23 June 2017 (Two day conference, complete with evening dinner and concorde tour)
Location: Runway Visitors Park, Manchester Airport.
Booking: Tickets will costs £250 and book through the Human Factors website.

In June, a unique UK inter-agency Human Factors Conference, set underneath the wings of the iconic Concorde, will bring together professionals from Healthcare, Aviation and the Fire and Rescue Service. You can find out more about the event and guest speakers on the HFC17 website.

Endorsements secured so far include: Civil Aviation Authority and the Airport Operators Association. Confirmed accreditation includes: Royal College of Surgeons, Royal College of Anaesthetists and the Institution of Fire Engineers. The event partners include: Salford Royal NHS Foundation Trust, Manchester Airport Fire and Rescue Service, Manchester Airport and event facilitator Haelo.

Chief Fire Officer joins Human Factors Conference. Manchester Airport’s Chief Fire Officer joins the Human Factors Conference 2017 speaker line up.

Simon Hamilton, Chief Fire Officer, became interested in human factors within aviation when he was looking at medical training for personnel. Simon spearheaded a research study alongside the fire-service with the aim of understanding how fire officers decision making had an effect on performance, resolution of incidents and whether there were any latent errors in processes. Read more about Simon here.

Flood, Sweat and Tears

Our latest community film ‘Flood Sweat and Tears’ celebrates the spirit of Salfordians, in partnership with Salix Homes.

We recently had the first anniversary of the 2015 Boxing Day floods, where hundreds of Salfordians were hit by the worst floods the city has seen in decades. Over the last few months our film team have been talking to people in Lower Broughton, Salford about their experience of the Boxing Day flood, how their lives were affected, and how the community has come together in the aftermath to rebuild. The film focuses on residents from all over Salford who volunteered their time and resources in the relief efforts which was the main inspiration for the team when creating the film. The film has already had over 1,500 views on Vimeo and YouTube. Watch the film below:

Save the Date for Haelo Hosts ’17

You don’t want to miss the fifth anniversary of Haelo Hosts!

In November next year, Haelo Hosts will celebrate the 5th anniversary of our annual conference Haelo Hosts! Be the first to know when speakers are announced, agendas are released and tickets go on sale later this year. Register your interest here!

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