This year, the course featured 10 teams from across the MAHSC domains undertaking a local improvement project. The projects range from cardiovascular to cancer and sepsis to mental health.
The third and final workshop was opened by Haelo’s Associate Director, Matt Cope, who led with team updates followed by Professor Martin Tickle who spoke about the upcoming Greater Manchester Devolution.
We were delighted to host Senior Fellow of the Institute for Healthcare Improvement, Lloyd Provost, during the workshop. Lloyd began by discussing the history and development of Quality Improvement, opening with historical references of improvement in action, citing scurvy as an example.
Lloyd continued examining experimental variables and asking the teams to use real life examples which included yoga, bedtimes and food and drink. Lloyd along with Matt Cope then demonstrated planned experimentation with the use of bubbles!
Finally, the teams started their project update presentations which continued until the end of the day 1.
Day 2 began with great energy recapping on sessions from the previous day, followed by planning a factorial design experiment through collaborative working.
Individuals and team members learnt how to separate thinking into six clear functions and roles. Each thinking role is identified with a coloured symbolic “thinking hat.” By mentally wearing and switching “hats,” teams can easily focus or redirect thoughts, the conversation, or the meeting.
Lloyd then examines PDSA process with an engaging but frustrating coin slider exercise. Teams are given a strict list of rules and have to achieve a seemingly impossible task. The exercise showed how innovative creative thinking and collaboration can overcome difficult circumstances.
Next up, our Chief Executive Maxine Power talked the teams through the attention economy and the importance of utilising new media when connecting with patients, focusing on the transition from digital immigrants to digital natives and how to connect directly to the digital natives through film and social media.
Maxine threw our teams a curve ball by asking the IS4Ac delegates to embrace new media and create a film in 60 minutes based on their projects. Stephen Miller, Haelo’s Multimedia Content Producer, and Tom Harvey, our Multimedia Content Assistant, were on hand to assist the teams with information, ideas and techniques.
The teams embraced the challenge and completed pre production (devising/writing/planning), filming and editing all in 6o minutes which took us to the end of the day 2.
On the third and final day, our Associate Director of Science and Capability, Matt Cope returned and began by premiering the first of the ‘finished in 6o minutes’ films.
Senior fellow at IHI, Lloyd Provost later took control of the session leading a team reflection exercise on implementation.
The afternoon session concluded with the remaining workshop films, showcasing amazing creativity and teamwork. All the films made by the cohort can be viewed on the Haelo YouTube channel.
Workshop 3 of the IS4Ac was highly enjoyable with great feedback from the participants. The Summit event for this cohort is on 19 May and all details can be found here.