Patient Safety Success: How to improve a system


Improving Medicines Safety logo Celebrations as the first GM Improving Medicines Safety collaborative comes to an end.

Improving Medicines Safety (IMS), a Greater Manchester Academic Health Science Network (GM AHSN) programme hosted by Haelo, was a 12 month Breakthrough Series Collaborative (BTS) to help make Greater Manchester the safest place in the world to administer and take medicines.

Medicines are central to healthcare; they save lives and are the most common therapeutic intervention, yet in England each year thousands of patients are harmed from medication errors.

Over the past year, GM AHSN members, alongside local clinical and industry experts have united to provide defect free care to 95% of people experiencing a transfer of care by April 2016.

Transfers of Care Collaborative’ case study film shows you, in depth, the Wrightington, Wigan and Leigh (WWL) NHS Economy Team’s journey through the IMS collaborative, ultimately helping to reduce medication errors across their district.

How to Improve a System | Medicines Safety from Haelo on Vimeo.

This film has been produced by Haelo, commissioned by the GM AHSN, first premiered at the Improving Medicines Safety Summit in April 2016.

The film stars Michael, Clinical Pharmacist, Jessica, Medicine Safety Pharmacist and Gary, Deputy Chief Pharmacist from WWL NHS Foundation Trust.

Jane Macdonald, GM AHSN Director of Nursing and Improvement and Patient Safety Lead, said: “I am absolutely delighted at the progress the BTS teams have made with the Medicines Safety Collaborative work. It has been most inspiring to watch them acquire the skills and knowledge to instigate change in their respective areas and work towards making Greater Manchester (GM) a safer place to take medicines.

“When the collaborative started it seemed that clinical teams would struggle to find the space in their busy schedules to try out and make the required changes, but they rose to the challenge and demonstrated that small scale changes can lead to real tangible improvements for patients. This is not the end; capability across the health economy for improvement work has been strengthened and we will continue to build on this and provide avenues for medicines safety to remain high on the GM health improvement agenda.”

 Launched in April 2015, the innovative IMS initiative coaches teams using improvement science to test and implement new approaches, incorporating three collaborative learning sessions.

You can watch the ‘best bits’ from the IMS Breakthrough Series in this short film.

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