go2physio summit celebration


Haelo, in partnership with Salford Royal and Salford CCG, successfully piloted a new scheme that allows patients with musculoskeletal conditions to self-refer to physio without having to go to their GP first.

go2physio hosted their summit celebration event at Haelo Innovation and Improvement Science Centre on Tuesday 4th July 2017, led by Haelo experts Gaby Ford, Stuart Kaill and Jo Evans.

Having used a 90 day Rapid Improvement Cycle earlier in the year to develop a simple system of self-referral to NHS physiotherapy in three GP practices in Salford: Langworthy, Ordsall and Sorrel Bank, the go2physio team worked with GP practices from the Walkden and Little Hulton neighbourhood to test go2physio on a larger scale to find the best way to let patients know about the service before visiting their GP.

The summit event brought together GPs from both the 90 day cycle and the scale up phase, along with the Salford Royal Foundation (SRFT) physio team to share learning and plan the next steps for spreading the service across Salford in September.

The aim of the programme is that 50% of patients with musculoskeletal (MSK) conditions will directly access Salford physiotherapy services by September 2017, reducing GP appointments for MSK conditions. We are pleased to report that in the areas where go2physio is available, 34% of patients are already self-referring via go2physio and people who use this service see their GP an average of 0.7 times, compared with 2 times for those coming via the traditional GP referred route.

These results are really encouraging and the go2physio team are excited about making the service available to everyone in Salford from September 2017.

Gaby Ford, Clinical Fellow at Haelo on a 12 month secondment, SRFT Physiotherapist and Clinical Lead for the self-referral project, said: “This is about putting the patient at the centre of their care and supporting them to self-manage their conditions.

“Nationally, up to 30% of GP consultations are taken up with patients who have musculoskeletal problems and injuries.

“We are delighted with the results and look forward scaling up the project across Salford.” Watch this space!


For Salford residents who wish to self-refer to NHS physiotherapy, please visit: www.srft.nhs.uk/go2physio

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