IS4L Cohort 1 Workshop 2

This three day workshop built upon on the areas introduced in workshop 1 using Deming’s lens of profound knowledge and the Model for Improvement, with a primary focus on understanding variation. Benefits of qualitative research and visual display of data were explored. Participants also presented their project updates, self-assess progress and received feedback from peers and faculty.


  • The MUSIQ Framework for understanding context in QI
  • Process mapping and linkage of process
  • Understanding variation
  • Run charts and Shewhart charts
  • Visual display of data
  • Qualitative research
  • Case studies

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