Improvement Training for Intermediates: The Improvement Toolkit 2017

It’s Black Friday! 10% OFF ALL Haelo training! We have something for every person and organisation. Use code: blackfriday17 at time of booking*

*Black Friday offer is applicable 00:01 – 23:59 on Friday 24 November 2017 only. Not to be used in conjunction with any other offer.

Date: 4-6 December 2017 SOLD OUT.
Venue: Haelo Office, The Victoria, MediaCityUK, Salford Quays.
Tickets: 750pp plus VAT. Don’t worry! We have now released 2018 dates.

This three day Improvement Training for Intermediates will develop and fine tune the skills of improvers. Building on the basic methodology of the Model for Improvement and focus on developing the practical hands on skills and tools commonly used within improvement.

Expert speakers at this improvement training will include Senior Improvement Advisor, Kurt Bramfitt and Lead Analyst, Nick John.

Who is it the event for?

This intermediate level training workshop is ideal for anyone who wishes to learn more about the tools and techniques that can be used to facilitate improvement work and build their skill to be able to successfully run an improvement project.

What will the attendees learn?

Hear more about this event with our short film featuring Faculty Lead, Senior Improvement Advisor, Kurt Bramfitt.


How to book

Places are limited to 12, please book early to avoid disappointment. Information about the venue can be found here. If you require further information, or to discuss a series or group bookings, please contact the team.

Not quite ready for this intermediate level course? Visit out event page and hear more about Improvement Science for Beginners and our expert level training.

Kurt Bramfitt


Kurt Bramfitt is a Senior Improvement Advisor at Haelo with over ten years’ experience working across health and social care and third sector organisations; specialising in operational management. In 2014 Kurt spend a year training with the IHI and graduated as an Improvement Advisor through their professional development programme. Kurt now leads the ‘Measurement and Capability’ team who work across a multitude of local, regional and national collaborative programmes providing advice on measurement and improvement science methods and building capability in teams to support and facilitate positive improvement outcomes. Kurt is also the course leader and a member of the teaching faculty for the ‘IS4’ improvement science course which is designed to build improvement capability in health care leaders and academics who play key roles across our health economy. 

Nick John


Nick John, Lead Data Analyst and Improvement Coach at Haelo, specialises in data manipulation, analysis and visualisation. Nick has a degree in computer science with artificial intelligence and is an expert in the use of Excel and computer programs used create and display data.  Nick leads the design and development of all interactive dashboard and data reports at Haelo

Bob Diepeveen


Bob Diepeveen is a Senior Improvement Advisor with eight years of international experience in helping health and care organisations continuously improve and innovate the delivery of care. Through the use of Lean, Model for Improvement and common sense, Bob supports frontline staff and management in delivering results. Bob is involved in local, regional and national improvement programmes and he designs and delivers several of Haelo’s training programmes. With a Bachelor in ‘industrial engineering and management science’, a Master in ‘operations and logistics’ and a ‘Lean coach’ certificate, Bob has a strong foundation in improvement science methodology that enables him to coach, educate and facilitate staff in their improvement journey.

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