Our aim was to support the NHS to provide a healthcare environment free of harm for our patients.
Studies have shown that the NHS is inundated with a myriad of local and national datasets to try to understand harm. Many of these measures are slow to provide feedback and only relate to the most severe of harms, for example incident reports and mortality data respectively. Our ambition was to build a measurement system which would provide a ‘temperature check’ on the prevalence of harm and empower front-line staff to lead improvement efforts.
Haelo led the development and design of NHS Safety Thermometers since their inception in 2010, working within and alongside NHS bodies (such as NHS Digital and NHS Improvement) and data hosting experts (South West Quality Observatory). Haelo’s experience and knowledge of developing measurement strategies was complemented with input from clinical experts and front-line users, who provided feedback and ideas throughout the development of the NHS Safety Thermometers.