The structure of this collaborative was based upon the Institute for Healthcare Improvement’s Breakthrough Series (BTS) collaborative framework . Between June 2015 and April 2016, teams were invited to attend a series of Learning Sessions, interspersed with three ‘Action Periods’.
Led by experts in healthcare improvement, participating teams received training in improvement science methodologies, such as the Plan, Do, Study, Act cycle and bespoke coaching sessions via site visits.
Haelo brought together expert speakers, such as Martin Bromiley OBE (Clinical Human Factors Group) and Dr Neil Houston (Healthcare Improvement Scotland), and facilitated thematic knowledge exchange sessions, for example, to explore patient and public involvement, providing teams with the opportunity to learn and share experiences.
Using the Medications Safety Thermometer as a framework to review ‘defect free medicines care’, Haelo developed a shared measurement strategy and data collection processes for the collaborative to answer the question “how do we know that change is an improvement?”.
In addition to delivering the collaborative, Haelo supported teams delivering their improvement projects with:
- training and education presentation to hospital pharmacists to teach improvement methodology and promote the collaborative
- review and consultation of additional data collected locally by teams
- filming of a case study with the team from Wigan, Wrightington and Leigh NHS Foundation Trust (below) to promote the project and support future scale-up activity
Visit the IMS programme page to access resources, films and event reviews from all three learning sessions and the summit.